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Drupal Hosting & Operations

We operate, monitor, patch, and report on your Drupal platform.

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Reliable Hosting

Focus On What Matters

Our Acquia certified team helps you focus on strategy and growth.

Let us worry about your architecture, code, performance, reporting, and upgrades. Our Acquia certified team enjoys 15+ years of running Drupal at enterprise scale successfully.

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Hosting Partners

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WHAT YOU GET

Deliverables

Application Maintenance

Module updates, security patches, and configuration kept current.

CI/CD Pipeline

Branch-based delivery with automated tests at every merge.

Health Monitoring

Uptime, application metrics, and error budgets tracked continuously.

Incident Response

Application-layer triage and resolution against the SLA.

Backups and Recovery

Scheduled snapshots with documented RPO and RTO.

Code Audit

Architecture review, technical-debt register, risk-rated remediation plan.

Documentation Handover

Runbooks, ADRs, and access matrix brought to current standard.

Shadow Period

We operate alongside the outgoing partner before the SLA transfers.

Best-in-Class Security

  • Patch SLAs and triages
  • Dependency monitoring
  • Audit trails
  • Access governance and reviews
  • Vulnerability testing
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Business way

Disaster Recovery

  • Defined RPO & RTO targets
  • Quarterly recovery drills
  • Failover runbooks
  • Geo-redundant off-site copies
  • Point-in-time restores

Advanced Observability

  • AI infused reporting
  • Live dashboard
  • Weekly operations report
  • Monthly platform review
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Our process

How We Work

We take application-layer ownership so your platform stays up, secure, and current.

01

Assess

Codebase, infrastructure, and run-books reviewed; the SLA is agreed before takeover.

02

Onboard

A shadow period with the outgoing partner, access transfer, then monitoring and on-call go live.

03

Operate

Patching, incident response against the SLA, and reporting on agreed metrics.

04

Improve

Quarterly reviews, performance tuning, and a roadmap for the next period.

Our Latest Work

I'm highly satisfied with Vardot, during the project work, the final product, and post-launch support and follow up

Sakarias Eriksson Digital Engagement, UNHCR

Lasting Impact

UN agencies, governments, and global enterprises have Vardot operating platforms on infrastructure they already trust.
Explore Our Work
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BEFORE YOU BOOK THE CALL

Common Questions

Yes. Vardot operates the Drupal platform end-to-end. We select and manage the PaaS partner on your behalf, govern the engagement under a written SLA, and stay accountable for uptime, patching, incident response, and reporting.

Yes. Migration to a new PaaS is a scoped engagement: CI/CD reconfiguration, environment-variable mapping, container or build pipeline changes, and DNS cutover. Vardot runs the migration end-to-end. Application code stays portable because we treat the PaaS as a hosting target, not a coupling.

Application-layer incident response is governed by a documented SLA agreed at engagement start. Severity tiers, response targets, and escalation paths are written into the support contract. The SLA is the artifact procurement reviews; the operations deliverables grid is what operations reviews. They are kept consistent.

A Drupal solutions architect, a backend engineering lead, a frontend engineering lead, a DevOps lead, and a project manager. Same people from kickoff through launch. Specialists for performance, security, and integrations join the engagement as the workstreams call for them.

Operations engagements run as monthly retainers sized to platform complexity and traffic profile. The retainer covers application maintenance, monitoring, incident response against the SLA, and a banked allowance for change requests. Out-of-scope projects (a major Drupal upgrade, a new locale rollout, a multisite expansion) are scoped separately. Retainer shape and bank size are set during scoping.

Move forward with confidence

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